Preventative Maintenance

At Fanelli Boys we are committed to delivering the best customer service and support to our customers. Our preferred customer service status is one of the many benificial services that we provide to businesses that need ongoing IT support. This program is designed to provide you with expedited service for all of your computer, printer, and networking needs. Preferred customer status is an excellent opportunity for your company to benifit from a discounted hourly rate.

Let Fanelli Boys be your companies IT department!​

Details Below:

Contracted Low Pricing

Fast Response Times

24 Hour Response Times Available

Once a Month Easy Billing

Quality Care

Certified Technicians

Plan Options

Our normal onsite service call prices are

First Hour - $92.00 and each additional hour $72.00 billed in 1/2 hour increments after the first hour, not including drive time - $0.56 per mile

Preferred customer rates:

A: Two hours monthly service - (minimum required) - $65.00 per hour - $130.00 per month - $1,560.00 annually 

B: Four hours monthly service - $55.00 per hour - $220.00 per month - $2,640.00 annually

C: Six hours monthly service - $55.00 per hour - $330.00 per month - $3,960.00 annually

D: Eight hours monthly service - $55.00 per hour - $440.00 per month - $5,280.00 annually

E: Ten hours monthly service - $55.00 per hour - $550.00 per month - $6,600 annually

* Additional hours - Contracts A & B billed at $65.00 per hour - Contracts C - E billed at $60.00 per hour *

Contract Details:

• 1 year contract of minimum 2 hours per month

• Free Drive time up to 10 miles - limited free trips to number of hours purchased - $0.56 per mile after 10 miles

• Billed in 1/2 hour increments after first hour

• Priority service - first response for all service calls

• 24 hour business day response time

• Printer cleanings quartly for any unused paid hours

• Additional hours - Contracts A & B billed at $65.00 per hour - Contracts C - E billed at $60.00 per hour

 

If you would like to participate in this money saving program, please feel free to contact our service department at (304) 428-2886.